FAQ

At Nereus, we strive to provide regular opportunities for buyers to participate in auctions and secure the containers they need. Private auctions are managed by the client while Public Auctions are on a semi regular schedule. Invites go out to the subscribed buyers.

Please note that specific auction dates and inventory availability may vary, so we recommend staying updated with our automated messages and platform notifications to ensure you don't miss out on any auction opportunities.

If you have any further questions about our auction schedule or custom auction options, please feel free to reach out to our team info@nereus.io We are here to assist you and provide any necessary information to support your auction participation.

A: Yes, we understand the importance of real-time container tracking and visibility in today's fast-paced logistics landscape. That's why we have implemented robust tracking mechanisms to ensure you have complete control and visibility over your containers throughout their journey.

Through our advanced technology infrastructure, we have established direct integrations using EDI (Electronic Data Interchange) and API (Application Programming Interface) messaging with depots and logistics operators. These integrations enable seamless and automated data exchange, allowing us to retrieve and update container information in real-time. You can easily track the whereabouts of your containers, monitor their status, and receive timely updates on their movement.

Furthermore, we have implemented direct messaging capabilities that facilitate communication and data exchange with ERP (Enterprise Resource Planning) systems used by our trusted vendors. This ensures that we have access to accurate and up-to-date information directly from the source, enhancing the reliability and accuracy of container tracking.

By leveraging these integration capabilities, we provide you with a comprehensive and real-time view of your containers' locations, movements, and other relevant details. You can access this information through our user-friendly interface, enabling you to make informed decisions, optimize your logistics operations, and proactively manage your container inventory.

At Nereus, we prioritize container tracking and visibility, and we continuously invest in technology and integrations to ensure that you have the most up-to-date and accurate information at your fingertips. Trust in our robust tracking capabilities to streamline your logistics operations and enhance your overall supply chain efficiency.

Nereus understands the importance of seamless logistics and transportation in container operations. While we do not directly handle logistics services, we collaborate with trusted partners in the industry to provide support and guidance. Our team can assist you in connecting with logistics providers, helping you streamline your transportation arrangements and ensuring the smooth movement of containers.

Nereus encourages transparent and accurate representation of container conditions by sellers. In the event of any disputes regarding the condition or quality of containers, our platform provides mechanisms for mediation and dispute resolution. Our dedicated team will work closely with both parties to find a fair resolution and ensure customer satisfaction.

Nereus operates on a global scale, enabling container transactions across different regions and countries. Our platform connects buyers and sellers from around the world, facilitating international trade of container assets. However, it is essential to comply with applicable laws, regulations, and import/export requirements governing container transactions in specific jurisdictions.

For any assistance, inquiries, or technical support, our dedicated customer support team is available to help. You can reach out to our support team through our contact channels, which may include email, phone, or an online support portal. We are committed to providing prompt and helpful assistance to all our users.

Nereus welcomes a wide range of container listings, including various types and conditions. However, we maintain certain standards to ensure the quality and compliance of listed containers. Sellers are responsible for accurately representing the condition and specifications of their containers, and buyers are encouraged to review the listing details carefully

Yes, as a buyer on Nereus, you have the option to request additional information or inspections of containers before making a purchase. We encourage buyers to communicate their specific requirements to sellers and ensure that all necessary details are provided to make an informed buying decision.